Online Classes

Effective Strategies for Dealing with Workplace Conflict
$25.00
One time

Join Instructor Jason Long as he explores techniques for managing conflicts that may arise among co-workers and other personnel within the radio room. We will discuss the different types of conflicts that may occur and the various types of employees involved. Additionally, we will provide strategies for effectively handling and managing conflicts within the agency, ensuring that a harmonious and productive work environment is maintained for all.


✓ 1 hour of training credit
✓ Certificate of completion
✓ Tools to help with conflict resolution
Parasite Pathogens: Unveiling the Hidden Enemy
$25.00
One time

Sara Brady helps discover the hidden world of parasites and their impact on human health in this fast-paced, one-hour online course. Designed for students, healthcare professionals, and the curious learner, this course provides a clear overview of common human parasites, how they spread, symptoms they cause, and modern prevention and treatment strategies. Through engaging visuals and expert insights, you'll gain a foundational understanding of the relationship between parasites and human health.


✓ 1 hour of training credit
✓ Tips for better health and wellness
✓ Certificate of completion

Coming Soon

-The Psychology of Domestic Violence

-TIMS for the Telecommunicator

-Mastering Weather-Related Calls

-Mastering the Pursuit Process

From Call to Conviction: Telecommunicators' Impact on Arson Cases
$25.00
One time

Join Instructor Jason Long as he focuses on the role of telecommunicators in responding to arson calls. By asking the right questions during an incident, telecommunicators can significantly increase the likelihood of identifying the cause, suspects, and potential motives behind the arson. Topics of discussion will include defining arson, effective questioning techniques, proper documentation, and other related topics.


✓ Increased knowledge of fire and arson
✓ Knowledge to help with arson convictions
✓ Increased call taking ability and confidence
✓ Increased ability to provide proper CAD documentation
✓ Certificate of completion